Contact Us
Tell us what you ran into — or what you want.
Questions, suggestions, partnerships, and vulnerability reports are all welcome. We usually reply within two business days.
Product & Account
Questions about downloading, licensing, subscriptions, and refunds.
Security
Please export a diagnostic log in Settings first, then send us the details. We credit reporters publicly once the issue is fixed.
Education & Volume Licensing
For schools, training centers, and enterprise purchases, please include your scale and use case.
Check the docs first
Most usage questions are already covered in the documentation, and attaching a diagnostic log speeds things up considerably.
Common questions about getting in touch
Usually within two business days. Priority Support customers get a reply within 48 hours, plus one-on-one help.
All three are fine. To keep things moving internally, please include your app version and macOS version when technical details are involved.
Only to handle your request. It is never used for marketing and never shared with third parties. You can ask us to delete it at any time.